Billing

 

At ArteLabs, we are committed to ensuring the privacy and security of our customers' billing information. This policy outlines how we collect, use, store, and protect your billing information to maintain the highest level of confidentiality and integrity.

1. Collection of Billing Information: When you place an order on our website, we collect certain billing information necessary to process your payment. This may include:

   • Name: Your full name as it appears on your payment method.
   • Billing Address: The address associated with your payment method.
   • Payment Method Details: Credit card information, including the card number, expiration date, and security code, or other payment method details such as PayPal account information.

2. Use of Billing Information: We use your billing information solely for the purpose of processing payments related to your orders. This includes:

   • Verifying and authorizing your payment method.
   • Charging the appropriate amount for your order.
   • Communicating with payment processors and financial institutions to facilitate secure transactions.
   • Addressing any billing-related inquiries or issues.

   We will not use your billing information for any other purposes without your explicit consent, unless required by law.

3. Security and Protection of Billing Information: We take the security of your billing information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

   • Encryption: We use industry-standard encryption technologies, such as Secure Socket Layer (SSL) or Transport Layer Security (TLS), to protect the transmission of your billing information during checkout.

   • Secure Payment Processors: We partner with reputable payment processors who adhere to stringent security standards and compliance regulations to ensure the safety of your billing information.

   • Limited Access: We restrict access to your billing information to authorized personnel who require it to perform specific tasks related to billing and payment processing.

4. Third-Party Disclosure: We do not sell, trade, or transfer your billing information to third parties for marketing or promotional purposes. However, we may share your billing information with trusted third parties solely for the purpose of processing your payment or fulfilling your order. These third parties are obligated to protect your information in accordance with industry standards and applicable laws.

5. Data Retention: We retain your billing information for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations. Once your billing information is no longer required, we will securely dispose of or anonymize it to prevent unauthorized access.

6. Updates to Billing Information: It is your responsibility to ensure the accuracy of your billing information provided during the checkout process. If there are any changes or updates to your billing information, please promptly update your account details or contact our customer support team to assist you.

7. Compliance with Laws and Regulations: We comply with all applicable laws and regulations regarding the collection, use, and protection of billing information, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

If you have any questions, concerns, or requests related to your billing information, please contact our customer support team for assistance. We are dedicated to addressing any inquiries promptly and ensuring the privacy and security of your billing information.

Last updated: July 14, 2023